Securing your business is our business.

We asked Cyber Savvy to help us with an internal, client-facing system with reoccurring issues. Our IT provider helped us regain access, but we kept losing control and were being locked out, at one stage, for days on end. Our clients were then being targeted through our systems to make matters worse, which resulted in significant embarrassment, a loss of sales and client trust.

After the third loss of control over our busiest sales weekend of the year (Bank Holiday weekend), we spoke to Cyber Savvy to get a second opinion. They responded quickly and investigated how we were being hacked. Within a matter of hours, Toby and Paul had identified how they were getting in, got us control of our systems and put measures in place to prevent them from getting in again. Along with Hannah, they then helped us manage client communications and limit reputational damage to our brand and business.

We were able to place a monetary figure on our losses which were significant from loss of custom, clients and trust, but we have no doubt this would have been significantly worse had we not got Cyber Savvy involved when we did. The service they provided was discreet, professional, and responsive. We are now committed to working with Cyber Savvy to improve security across our manufacturing and retail supplier community, including our IT providers, who have now also commissioned Cyber Savvy to support them.

We made the mistake of thinking cybersecurity was an IT function; since working with Toby and the team, we now know it's a much bigger problem than that, but they don't let us feel it. Never phased, they are cool, calm and talk our language. We look forward to them coming in, and they work seamlessly with our suppliers and retailers to better our common best interests. We wholeheartedly recommend Cyber Savvy to all of our business community and beyond; our only regret is that we didn't know what they do and just how applicable it was to businesses like ours sooner.

I was recommended to speak to Cyber Savvy following a conversation with a business associate who had problems with a member of staff, working from home and experienced a data leak. We had over 50% of our employees remote working since the start of COVID and thought it would be worthwhile to review our security position whilst our team were working from multiple locations. I had a conversation with Hannah who suggested an assessment would be a good place to start to provide visibility of our current position. This was beyond insightful!

I naively didn't understand the true depth of cybersecurity and the relevance of 'People, Process and Technology'. I'd only heard of the technology aspect. We are 6 months into working with the team at Cyber Savvy and I can't recommend their approach highly enough. They have not only helped us implement the appropriate controls within our company but are also training our staff to be security conscious without the heavy costs or time investment associated with some external training providers. Throughout the challenges of the past 18 months, the decision to embark on reviewing our business security has been one of the best decisions we've made. Every business needs to do this!